Refund Policy

Last updated: June 12, 2026

7-day money-back guarantee

Not happy with your star map for any reason? Email support@pluripy.com with your order link within 7 days of purchase and we'll refund you in full. No forms, no argument.

Before you ask — edits are free

Typo in a name? Wrong date? Different style? Your order page re-renders your map free, unlimited times, forever. Most "problems" are a 30-second edit.

The accuracy promise

If you ever find our sky doesn't match a planetarium reference (like Stellarium) for your moment and place, the map is free — refund plus you keep the files — and we fix the bug. See how to verify.

Timing

Refunds are issued to the original payment method via Stripe, typically appearing within 5–10 business days.